• By Christa Smith
• Posted Friday, April 3, 2020

Social Services closing building to public but services continue

Effective Monday, April 6, 2020, the Forsyth County Department of Social Services building will extend its building access restrictions to include the Main Lobby.

This means that the DSS building will be closed to customers until further notice. While we are no longer allowing public access, services are continuing as usual through phone, mail and online.

We have set up self-serve information in the glassed-in entryway for customers to pick up applications, drop-off mail and other documents, submit requests for information changes and a call back within a business day. Customers that utilize PO Box 999 will be able to pick up their mail each day between the hours of 8:30 a.m.-9:30 a.m. only. Each Division has provided a one-page instruction sheet with contact phone numbers, email addresses, and fax numbers for customers to utilize for contact with a person to answer any questions.

Customers are still encouraged to call our office at 336-703-3800 to speak to someone prior to coming in as many tasks can now be completed over the phone or electronically.